gdpr

GENERAL TERMS AND CONDITIONS OF THE AGENCY

I. INTRODUCTORY PROVISIONS

MELIOR FUTURI d.o.o. for temporary employment and employment mediation (hereinafter: the Agency) is authorized to perform activities of temporary employment and employment mediation based on:

  • the decision of the Commercial Court in Zagreb ref. no. Tt-19/34367-4 dated 23 October 2019;

  • the certificate dated 03 December 2019 confirming entry in the Register of Temporary Employment Agencies (based on the Labour Act) under number 316/19;

  • the certificate dated 03 December 2019 confirming entry in the Register of Legal and Natural Persons Performing Employment-related Activities (based on the Labour Market Act) under number 158/19.

II. SCOPE OF BUSINESS

The Agency, as an employer, based on a Worker Assignment Agreement (hereinafter: the Agreement), assigns a worker (hereinafter: the assigned worker) to another employer (hereinafter: the User) for the purpose of performing temporary work tasks.

The Agency concludes a Worker Assignment Agreement with the User, while an Employment Contract for temporary work (UOR) is concluded with the assigned worker.

III. RIGHTS AND OBLIGATIONS OF THE USER

The User guarantees by signing the Agreement that there are no legal obstacles to its conclusion.

The User is obliged to truthfully inform the Agency about the working conditions of the assigned worker.

The assigned worker must not have less favorable material or non-material rights than the employees of the User performing the same tasks.

Any direct or indirect discrimination against assigned workers is prohibited.

The User is obliged to comply with applicable laws, the Agreement and these General Terms and Conditions.

The User must properly keep records of working hours and submit payroll calculations to the Agency no later than the 2nd working day of the month.

The User is responsible for occupational health and safety and must inform the worker about all workplace risks.

The User is liable for damages caused to third parties by the assigned worker during work.

The User must report workplace injuries to the Agency and competent authorities.

  • unjustified absence or complaints regarding the worker’s performance – within 48 hours;

  • serious breaches of employment obligations – within 48 hours.

In the event of serious breaches of obligations, the User may terminate the Agreement with immediate effect. In other cases, the notice period is 30 days.

IV. SALARY OF THE ASSIGNED WORKER

The salary of the assigned worker is determined in accordance with applicable laws, internal acts of the User and other regulations governing employment rights at the User.

Salary includes the basic salary, salary supplements and other payments.

Supplements include overtime work, night work, work on Sundays, holidays and similar working conditions.

Other payments may include reimbursements such as transportation, meals, bonuses, holiday allowance and similar benefits.

The User bears the costs of annual leave, sick leave, notice periods, holidays and other absences of the assigned worker.

The salary is paid by the Agency based on the information and payroll data provided by the User.

V. SERVICE FEE

The Agency's service fee is calculated in accordance with the provisions of the concluded Agreement.

VAT will be calculated in accordance with applicable tax regulations at the time of issuing the invoice.

The Agency will indicate a payment deadline of 5 days from receipt of the invoice, and no later than the 15th of the month for work performed in the previous month.

VI. HIRING OF AGENCY WORKERS

If the User concludes a service contract, employment contract or business cooperation agreement with an assigned worker, or provides the worker’s data to a third party who then concludes such a contract with the worker, the User is obliged to pay a contractual penalty equal to the Agency's service fee calculated for a period of 24 months per worker.

VII. TERMINATION OF THE AGREEMENT

The Agency may terminate the Agreement with immediate effect if the User:

  • fails to pay the invoice within the due date;

  • breaches the Agreement;

  • fails to comply with these General Terms and Conditions.

In such case, the assigned worker will immediately cease working for the User and the User will be liable for any damages incurred.

VIII. FINAL PROVISIONS

These General Terms and Conditions are provided to the User upon conclusion of the Agreement and to the assigned worker upon conclusion of the employment contract.

They were published on 01 March 2026 and enter into force after the expiry of a period of 8 days from the date of publication.

These General Terms and Conditions apply to all contractual relationships between the Agency and the User or assigned worker, unless otherwise partially or fully excluded by the Agreement.

Any amendments to these General Terms and Conditions shall apply to all concluded Agreements unless either party objects within 8 days from the date of publication.



MELIOR FUTURI d.o.o.